Dear Customers,
Here at Couper Hyundai and SEAT we care about our customers and we are always looking for ways to improve our service.

All customers that purchase a car from us are asked to fill in and return this questionnaire, which we would love to receive back with your thoughts, experiences and suggestions on how your experience of using Coupers was. If you receive one of the questionnaires then please complete and return it to us at your convenience.

Kind Regards,

Paul Kendall
Managing Director - Coupers


Here's just some of the recent feedback we have received from our satisfied customers in the St Albans, Hertfordshire and throughout the UK. 

  • Liz Freeman - December 2016

    Gavin couldn't have been more helpful. I left Coupers with my car feeling very confident that I had found an excellent sales centre/garage.


  • Mr P Kingston - December 2016

    Great service as always.

  • Colin Doyle - December 2016

    Very good service and a nice showroom.

  • Mrs B Clarke - December 2016

    Pleased with delivery to house. Only one visit and phone call required to purchase car.

  • Shaaron Rimmer - November 2016

    Gavin was great, not pushy which is one of the reasons we bought the car.


  • Mrs J Archer - November 2016

    The dealer was extremely kind and understanding in my nervousness in taking over a new (to me) car.

  • Mrs C Taylor - November 2016

    Excellent service, so much better than at other dealerships we'd visited. Thank you.

  • Mr George Craigen - November 2016

    Good to deal with a salesman who handles the entire transaction.

  • Mr Roy Tucker - November 2016

    Not sure how many cars we have bought over the last 35 years but the service has been superb.

  • Mr Chris Osborn - November 2016

    Very prompt service on arrival (John)



  • Mr Paul Reynolds - October 2016

    Dealings from initial contact and throughout very good. Will recommend without hesitation.



  • Mrs S Walford - October 2016

    Ian was extremely helpful, price was competitive.


  • Ms Sue Mclellen - September 2016

    It's all been good. Thank you.


  • Mrs J Jones - September 2017

    The Motability gentleman Jim was so helpful and kind 100 out of a 100.



  • Mr David Roberts - September 2017

    An unusually pleasant experience.

  • Mr A Levy - September 2017

    I found Jim to be very professional and friendly, made buying the car a painless experience.

  • Mr M Lanny - September 2017

    Your dealer was competent, courteous, easy to talk to and thorough.



  • Mrs D Morgan - September 2017

    This is my 2nd car from Coupers, the first one was good so I bought another the same, the aftercare was always good, never a problem very helpful.



  • Mrs Mary Birnie -September 2017

    Would not hesitate to recommend Coupers, a professional and courteous service from everyone.



  • Miss Liz Hart - September 2017

    Always a pleasure to do business.



  • Mr Mike Smith - September 2016

    John Richards was very good.



  • Mr Jeremy Keeley - September 2016

    Paul & Gavin were brilliant. Nicole was really wonderful, made us feel so welcome.

  • Mr R Reynolds - September 2016

    The whole experience was for my part painless.

  • Mr T Whitley - September 2016

    Keep up the good work.



  • Mr R Roche - August 2016

    We were delighted with the service we received from all at Coupers and Jim our salesman was especially helpful and informed. We would recommend Coupers to our friends.



  • Miss L Rugman - August 2016

    Fantastic deal, fantastic customer care - obvious choice.



  • Mr S Clark - August 2016

    Very good service. Very user friendly.



  • Mrs K Northwood - August 2016

    Thank you


  • Mr S Priestanll - July 2016

    John was great, always willing to stay late and go the extra mile, glad i switched from lifetime Ford driver.



  • Miss Celia Knight - July 2016

    Good motability service



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