| Sales | |||
| M-F: | 8:30am | - | 6:00pm |
| Sat: | 9:00am | - | 5:30pm |
| Sun: | 11:00am | - | 4:00pm |
| Service | |||
| M-F: | 8:00am | - | 6:00pm |
| Sat: | 8:30am | - | 1:00pm |
| Parts | |||
| M-F: | 8:00am | - | 6:00pm |
| Sat: | 8:30am | - | 1:00pm |
Just some of our satisfied customers!
Mr Dorvillers
Very good, very Helpful.'
June 10
Mrs Dowdell
We found that buying a car from you was a remarkably pleasant experience in comfortable surroundings with good facilities.'
Mar 10
Mr Makin
Very pleased with the service and very pleased with the car.'
Feb 10
Mr Harris
Salesman (Ian Mann) was very professional and was a great help in our choosing the above car, even at after sales when we rang about queries, excellent service overall.'
Feb 10
Ms Frenchum
I had been recommended to use your dealership and I wasnt disappointed.'
Sept 09
Miss Porter
'I was recommended by a friend due to the standard of service and I would be happy to make a similar recommendation.'
Sept 09
Ms Dwight
'Always find staff helpful,have been a customer for 8 years plus.'
July 09
Mr Culley
'In our recent car purchase we have been very influenced by the quality of the dealership.If we encountered indifference,we walked away.Coupers was excellent so we bought from you.'
June 09
Mrs Gimmack
Have had many years of experience with Coupers and have always had a very good service'
June 09
Mr Wensley
'Honest courteous staff,would highly recommend
June 09
Mr Fothergill
'Staff were well informed,courteous and very helpful without being pushy.Showroom was well presented-Servicing and aftersales service looks good.'
May 09
Mr Gullick
'No nonsense approach-Nice to deal with.'
May 09
Mr J Burkhill
' Gavin was great - very straight and honest in answering any questions. Out of the 10+ dealerships visited Coupers was head and shoulders above the others which is why I brought the car. I will consider buying my next car from Coupers, Thanks Gavin!. '
May 09.
Mrs J Gant
' Tom is an excellent, helpful and friendly salesman. This is the second car I have brought from Coupers and I wouldn't hesitate to recommend. '
April 09.
Mr A Trigg
' I am very pleased with what is my third car from your dealership. '
April 09.
Mr S Peckham
' I appreciate Gavin Hunt meeting me on his day off. '
March 09.
Mr M Benbow
' The best customer serivce I've experienced at any organisation. '
March 2009.
Mr B Hopkins
' Since "Discovering" Coupers in 2007 we never wanted to go anywhere else for servicing etc. '
March 09.
Mrs D Rust
' Great service, wouldn't hesitate to use again when I need another new car! Thank you. '
Dec 08.
Mr E Bevin
' The courtesy, know-how and overall efficiency of Paul Kendall and his team was apparent throughout. Many thanks! '
Nov 08.
Mr Matveev
'That was my first experience of buying a car in the UK and I was very pleased by the level of service. Sales person was very patient and helpful and professional '
Oct 08.
Mr Plumstead
'I especially valued the small/friendly atmosphere '
Aug 08.
Mr Galloway
'We drive down from Cambridgeshire so we can still use you! ' Aug 08.
Dear Customer,
We care about our customers and we are always looking for ways to improve our service.
All customers that purchase a car from us are asked to fill in and return this questionnaire.
Kind Regards,

18-20 Catherine Street, St. Albans, Hertfordshire. AL3 5BY
t: 01727 854342
f: 01727 867525