Dear Customers,

Here at Couper Hyundai and SEAT we care about our customers and we are always looking for ways to improve our service.

All customers that purchase a car from us are asked to fill in and return this questionnaire, which we would love to receive back with your thoughts, experiences and suggestions on how your experience of using Coupers was. If you receive one of the questionnaires then please complete and return it to us at your convenience.

Kind Regards,

Paul Kendall
Managing Director – Coupers

Here’s just some of the recent feedback we have received from our satisfied customers in the St Albans, Hertfordshire and throughout the UK.

The Covid processes in place made me feel safe and reduced contact where it is not needed but I still felt able to speak to people.

November 2020

Ross Jennings - November

Simply excellent service from everyone, despite the current situation. I was kept informed of work as it progressed and felt very safe when coming in the showroom. Thank you!

November 2020

Kevin Sonnier - November

As always the staff at Coupers are knowledgeable and friendly putting customers at ease as soon as you walk in. The updating messaging whilst the job is being completed is an excellent innovation.

November 2020

Barney Puttick - November

I have used Coupers for many years and find their whole attitude and efficiency beyond reproach.

October 2020

Colin Lewis - October

I had a service and MOT. The staff were very helpful and informed me during the day of work that was required and the cost. The COVID procedures were very well organised and made you feel safe.

October 2020

Julia Clark - October

The process and staff courtesy from car drop to collection, with ability to track progress of service and advice of completion efficient and pain free.

October 2020

F Nedjib - October

Everyone was so helpful, great service.

October 2020

Tracey Colbert - October

Very professional and extremely helpful.

October 2020

Robert Dulin - October

Everything was very easy, prompt service, polite staff and the car was available to collect much earlier than i have experienced at other garages.

October 2020

D Powell - October

I have been using Coupers for 40 years and the service has always been personal, courteous and professional.

October 2020

Mrs Evelyn Arnold - October

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